Change Mailing and Communication Preferences

Save paper and reduce clutter! Below is a list of notifications and documents that keep you well-informed about your claims, accounts and health benefit plan. Help us "go green" by choosing online delivery instead of paper mailings. You can choose to receive paper mailings again at any time by resetting your Mailing and Communication Preferences.

If you live outside the United States, choosing to receive paper mailings may result in slower delivery due to international mailing delays.

nallapureddy_sravani@optum.com (Change email address for communications)

Accounts, Claims and Benefits Documents

Set Mailing and Communication preferences

Document Type	Current Setting	Change Setting
Medical Explanation of Benefits (EOBs)	Online only	Receive paper mailings
Dental Explanation of Benefits (EOBs)	Paper mailings	Receive online only
Health Statements	Online only	Receive paper mailings
Claim Letters	Online only	Receive paper mailings
IRS Form 1095	Paper mailings	Receive online only

Turn off paper mailings for all documents listed above If you choose to view your documents online only, we'll send an email to notify you of a new posting.
Get paper mailings for all documents listed above There is no charge to you to receive paper mailings. You can update your delivery choices at any time by coming back to this page.

Regulatory Notices and Health Plan Notices of Privacy Practices Communications

Regulatory Notices include state and federal mandate notices that we are required to distribute to plan members.

Health Plan Notices of Privacy Practices describe how medical and financial information about you may be used.

Unless a paper mailing is required, Regulatory Notices and Health Plan Notices of Privacy Practices will be sent to you by email or posted online and we will notify you of an online posting.