Welcome 

Welcome Global Solutions

Global Assistance ID Card 
Your UnitedHealthcare Global ID Card

When calling UnitedHealthcare Global Assistance, provide your name and Global Assistance ID.

You can always call UnitedHealthcare Global Assistance at 1-410-453-6330. Carrier charges may be incurred. We can obtain a callback number to minimize telecom charges to you.

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How to use Global Assistance 
  1. Always carry your UnitedHealthcare Global Assistance ID card when traveling. Expatriates are covered on a full-time basis while on assignment.
  2. If you suffer a medical emergency, go immediately to the nearest physician or hospital without delay and then contact UnitedHealthcare Global Assistance.
  3. For help with medical, travel, and security problems, call UnitedHealthcare Global Assistance at (1-410-453-6330). Carrier charges may be incurred. We can obtain a callback number to minimize telecom charges to you.
  4. A multilingual Assistance Coordinator will ask your name, your organization's name, your UnitedHealthcare Global Assistance ID number (shown on your ID card) and a description of the situation.
  5. Assistance will be given and UnitedHealthcare Global Assistance will monitor your case until the situation is resolved.
Latest Alerts 
Medical Alerts

Medical

  • 10/22/2019 - Lassa Fever – Nigeria – Update 3
Security Alerts

Security

  • 10/31/2019 - Shallow 6.5 magnitude earthquake strikes southern Mindanao, causes damage and casualties (Davao, Philippines)
  • 10/31/2019 - U.K. FCO issues updated travel advice regarding unrest (Chile)
  • 10/31/2019 - U.K. FCO updates travel advice regarding ASEAN Summit in Bangkok (Bangkok, Thailand)
  • 10/31/2019 - Security personnel clash with protesters in Santiago, Concepcion (Concepcion, Chile)
  • 10/31/2019 - 31 October Situational Update: California Wildfires (United States)
  • 10/31/2019 - Fire breaks out on board passenger train in Punjab province (Punjab, Pakistan)
  • 10/31/2019 - Protests in Hong Kong to continue throughout weekend (Hong Kong, China)
Pre-Travel Checklist 

Are you ready to travel? Check to see if you've completed everything on the UnitedHealthcare Global checklist which includes:

  • Education & Awareness
  • Travel Documents
  • Travel Itinerary
  • Health
  • Security
  • Safe Havens
  • Finance

Click here to download

Important Contact Information 

Contact UnitedHealthcare Global Assistance

You can always call UnitedHealthcare Global Assistance at 1-410-453-6330. Carrier charges may be incurred. We can obtain a callback number to minimize telecom charges to you.

For United States, Canada, Puerto Rico, US Virgin Islands, Bermuda dial 1-800-527-0218 (Toll Free).

Travel Briefs 

What You Should Know Before Traveling Abroad:

Global Security Analysis – Quarterly Outlook: